The Application Support Group maintains the application used by all County departments. The current system, known as the Financial Management System (FMS), is an Oracle product. This group is responsible for the application of patches, customization, new development, and general problem resolution. They work closely with the Database Administration group to insure reliable, secure access to the application.
All upgrades and updates to the Oracle E-Business Suite and Oracle databases are handled by County staff. Providing these services in-house is cost effective and staff has a much broader understanding of the system.
Upgrades are completed about every three years or based upon support available at the various release levels from Oracle. This is done to keep the system in compliance with maintenance as well as provide new features, and improved processes. This also eliminates additional costs that would be applied if there was the need for extended license.